Search UX · 2026/09/07

When Google’s summary gets longer, people may never see your URL

Someone searches “system integration Taipei” on a phone. A block of text fills the screen. They flick twice and still have not reached the blue links. They may message the next shop before your URL appears.

Search Engine Land (28 Aug) reported that for some queries AI Overviews expand on their own — no “show more”. Google told the press this happens only when the system thinks it is useful, and it cancels the expansion if the person already started scrolling.

Which sentence on your site gets copied

The cheapest source for a summary is the HTML near the top of home and services. Slogans in images do not travel well. “Cloud partner for the future” gives the model nothing true to quote.

So the opening has to be a sentence that survives being copied whole, and it has to name the service you actually sell, not a brand adjective. We have seen the other kind: “A cloud partner for the future, building a complete digital experience.” Anyone could claim it; once the summary copies it, you and the shop next door sound the same. Better: we build corporate sites and integrate backends; Taipei office, Taiwan-wide; contact via form or email. Short, specific, same address as the footer.

Once a month, a colleague searches your brand and the phrase you actually sell (integration, LINE support) in a private window. Screenshot wrong cities, dead phone numbers, branches you never opened. Match them back to a paragraph. You do not need to refresh it every morning.

Before Friday

  • On a phone, can a stranger name your offer in 10 seconds?
  • Strip empty adjectives under the H1
  • State what you do and do not do (payments, LINE, no rank guarantees)
  • Match address and email with the footer
  • Incognito-search your brand and note wrong city or phone

The owner does these five checks, not only the designer. Open the home page on a customer’s phone, not on a computer already logged into the admin. After you strip the adjectives under the H1, put the service name and the area back in, or the line just gets shorter and still says nothing. If payments or LINE are not connected yet, do not write that people can already pay online. “What we do not do” has to be something you really will not do, such as promising a search ranking. Address and email follow the footer; service pages should not each keep a private version. Ask a colleague who did not edit the draft to run the private-window search, because the person who wrote it will read a wrong phone number as the right one.

Name who edits, and which block. The object is the plain text at the top of the home page and the service pages, the words a browser can read, not the slogan baked into a carousel and not the brand story lower on the about page. The owner or the sales lead signs off the words. Engineering only puts that paragraph into the HTML. If a summary copies an old phone number, compare the footer, the service page, and the social bio. When those three disagree, search can lift the wrong one.

We already argued SEO still matters. This note is narrower: longer summaries raise the cost of a wrong first line. See structure.

FAQs

Will every query expand?

No. Google told the press that expansion is only for topics the system judges more useful, and it stops if the person has already started scrolling so the page does not jump. Do not assume every search hides the blue links, and do not assume every query is only a summary. Search your company name and the service you actually sell, and read those two results.

Do titles still matter?

Yes. On queries that do not expand, the title and description are still the line people see in the blue-link list. When an overview does expand, the title shows up later, and the opening sentences on the home and service pages are easier to quote in full. Keep the title on the service you sell, and do not let the meta description tell a different story from that opening.

Should we lead with brand story?

Leave the story on the about page. On the home page and service pages, first say what you do, what you do not do, where you serve, and whether people should use the form or email. If the opening is a line like leading the future of the cloud, that empty line is all a summary can copy, and you sound like the next firm.

Check those opening lines Services

Source: SEL on expanding AI Overviews.